AI-Powered Call Analytics

Transform your
sales calls
into measurable performance

NextCall automatically analyzes every conversation with your prospects and customers. Smart scoring, behavioral insights, and coaching recommendations to optimize your sales force.

Quantitative
Qualitative
DISC
BANT
4C method
Scoring
AI insights
Transcription

The platform

Readable data, down to the evidence

Calls, criteria and priorities are presented in a practical workspace.

Pilotage commercial

Vue d’équipe

Données d’exemple anonymisées

Score qualité

7,3/10

+0,4 point

Appels scorés

128

sur 156 analysés

Couverture

84%

critères observés

Appels à revoir

Priorisés par importance et score

12 appels
AgentClientAppelImportanceScoreAction
CRCamille R.Projet AtlasAujourd’hui, 10:42Haute8,4
NBNicolas B.Groupe HorizonAujourd’hui, 09:18Haute6,2
SMSarah M.Dossier 1842Hier, 17:36Moyenne7,5

Moyennes par critère

Découverte du besoin8,2/10
Reformulation6,8/10
Prochaine étape4,6/10

Focus coaching

Prochaine étape

Revoir les appels à forte opportunité sans engagement clairement formulé.

3 appels de référence disponibles

Call-by-call analysis

Transcript, summary, criteria and evidence stay together.

Configurable scoring

Rubrics follow call types, scripts and team rules.

Team management

Managers get trends, comparisons and coaching priorities.

Scoped access

Each user only sees authorised organisations, teams and calls.

From conversation to action

A structured reading of every call

A clear view of what happens between the raw conversation and the coaching plan.

01

Transcription

The conversation becomes usable.

02

Triage

The right call type and rubric are selected.

03

Criteria

Expected behaviours are evaluated.

04

Evidence

Each conclusion links to concrete excerpts.

05

Scoring

Scores follow the configured rules.

06

Coaching

Priorities and best practices reach managers.

A controlled rollout, not a black box

Collection, rules and access are configured before scaling.

  1. 01

    Connect

    Identify authorised telephony, APIs or imports.

  2. 02

    Frame

    Define eligible calls, rubrics and triage rules.

  3. 03

    Validate

    Review a sample, evidence and score consistency.

  4. 04

    Deploy

    Open dashboards to the right users and scopes.

For every level of review

One call, three practical uses

The platform adjusts information depth to each user role.

Sales rep

Review calls, understand scores and target one improvement.

Explore the use case

Manager

Prioritise reviews and prepare evidence-based coaching.

Explore the use case

Leadership

Compare criterion coverage and team trends.

Explore the use case

Integrated sales methodologies

NextCall integrates the most recognized sales frameworks for a complete and structured analysis of your business conversations.

Behavioral DISC

Understand to sell better

D

Dominant

Direct, results-oriented, decisive

I

Influential

Enthusiastic, optimistic, collaborative

S

Steady

Patient, reliable, team-oriented

C

Conscientious

Analytical, precise, quality-oriented

Partnership

A project born from innovation

NextCall is the result of a strategic partnership with Grand Nancy Innovation, combining technological expertise and entrepreneurial vision.

Grand Nancy Innovation

GNI - Grand Est

Grand Nancy Innovation supports NextCall in structuring and developing the project within the Grand Est innovation ecosystem.

IncubateurIA & InnovationAccompagnement

"Local support to build a useful solution for sales teams."

Frequently asked questions

Practical answers about how NextCall works

Ready to turn your calls into opportunities?

Tell us about your calls, tools and objectives, and we will show you a scope adapted to your team.

Schedule a demonstration

Personalized demo • No commitment