Connect the Aircall source
The integration uses API data available within the customer’s authorized scope. Rate limits and processing statuses are handled throughout collection.
NextCall + Aircall
Analyze Aircall conversations with your own sales criteria
NextCall collects calls and transcripts available through Aircall, separates usable conversations and applies evaluation rubrics suited to your activity.
- Progressive synchronization of available calls.
- Separate transcript, triage and analysis statuses.
- Dashboards by representative, team and authorized period.
NextCall
Sample dataCall analysis
Anonymized conversation · 6 min 18
Discovery8/10
Reframing7/10
Next step5/10
Linked evidence
Excerpts tied to criteria
Priority action
One concrete point to improve
In practice
Information designed to be used
Select usable conversations
Calls without transcripts, voicemail and out-of-scope requests can be identified before a sales rubric is applied.
Score the right context
A rubric can be selected by direction, call type, team or metadata actually supplied by the source.
Run continuously
New calls can automatically enter the transcript and analysis workflow according to deployment settings.
Frequently asked questions
What you need to know
Does NextCall require Aircall recordings?
The workflow requires data and transcripts exposed by the authorized integration. The exact scope is validated during project scoping.
Can historical calls be imported?
A catch-up import is possible within API, volume and retention constraints.
Is analysis immediate?
Timing depends on transcript availability, call volume and processing settings.
See what NextCall can reveal in your calls
A demonstration helps define the data source, evaluation grids and user scope before deployment.
Discuss your requirements